Gift Certificate Policy – March 2019


Hi all,

We’ve updated our gift certificate policy.  Please have a peek below which applies to all GCs purchased from Marc 1st, 2019 onwards:

Gift certificates a non-refundable and not transferrable to other services.  For example, if a Gift Certificate is purchased for a float session, it is unable to be transferred over to a massage session.  We apologize for this, but because our practitioners here are Independent Contractors, we are unable to make these changes after the point of purchase. 

Thank you so much for your understanding,



  1. John
    March 23, 2019 at 11:01 am

    If I gift one to someone and they choose not to do it can they reassign it to another person ?

    • Lindsay
      March 23, 2019 at 1:44 pm

      Hi there,

      Yes – the gift certificate can be assigned to someone else!

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